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Frequently asked questions
What does Founder's Climb do?
It is a daily journal for founders. You write a few lines about your day, and the app reflects your real progress back to you — the wins inside your entries, your streak, your goals, and how far you have actually come over time.
Do I need an account?
No. There is no sign-up and no login. Your journal entries are stored on your device.
What is included for free?
Daily journaling, goals, streaks, and the daily quote are all free, with no time limit.
What does Founder's Climb Pro add?
Pro unlocks AI-written reflections that read your own entries, plus monthly, six-month, and yearly AI progress reports.
Subscriptions and billing
How is Pro billed?
Founder's Climb Pro is an auto-renewing subscription, available monthly or annually. Payment is charged to your Apple Account at confirmation of purchase. It renews automatically for the same period and price unless cancelled at least 24 hours before the end of the current period.
How do I cancel?
Subscriptions are managed by Apple, not by us. To cancel:
- Open Settings on your iPhone.
- Tap your name at the top, then Subscriptions.
- Select Founder's Climb, then tap Cancel Subscription.
You keep access to Pro until the end of the period you already paid for.
I already subscribed but Pro is not showing up.
Open the app, tap Unlock Founder's Climb Pro, and choose Restore purchases. Make sure you are signed in with the same Apple Account you used to subscribe.
How do I request a refund?
Refunds for App Store purchases are handled by Apple. Visit reportaproblem.apple.com, sign in, and select the purchase.
Your data
Your journal entries are stored on your device. If you subscribe to Pro and choose to have an entry analyzed, the text of that entry is sent over an encrypted connection for AI processing and the result is returned to you. Full detail is in our Privacy Policy.
How do I delete my data?
Because your entries live on your device rather than on our servers, deleting the app removes them. For any other request, email support@aspenapps.us.
Still stuck?
Email support@aspenapps.us with your device model and iOS version, and a short description of what happened. That is usually enough for us to pin it down quickly.